GTE Government Systems Corporation
Management Strategies developed the process reengineering framework with business rules infrastructure to support GTE’s efforts with the U.S. Department of Justice.
GTE Telephone Operations
Management Strategies developed a complete rules management framework (administration, architecture, application components) to enable the enterprise-wide Market Convergence Program to combine business units,
streamline product offerings, and simplify a system portfolio containing more than 700 systems.
Management Strategies supported operational process management for several initiatives. Among them:
• Global Network Infrastructure
Management Strategies led the effort to develop detailed process and operations specifications for one of the largest long-haul fiber-optic networks in the industry.
Our team developed process definitions, process maps, metrics, and operations procedures for order management, billing, capacity planning, infrastructure turn-up, change and event management, and other network operations.
• IP Telecom Unit
Management Strategies assisted product managers, operations managers, and executives in defining the voice-over-IP (VOIP) business model. This model was used to launch the business, including both domestic and international operations, starting with Tiscali in Italy.
Strategies developed an application architecture to support cost-cutting operations throughout the Network Operations organization of approximately 12,000 people.
We also developed the rules formalism for the Verizon Operations Architecture and collaborated closely with Verizon scientists on process mapping tools, methods, and techniques.